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Pricing and Billing
Do I have to pay sales tax?
  The customer will only have to pay sales tax if they are located in the same state as our Company or warehouse. Our company is located in Lawrence county, Tennessee, USA.
The customer is solely responsible for any and all sales tax, VAT tax, levies, duties, or other monetary requirements imposed by their respective State, Nation, or area of residence, that may be required upon arrival of purchased merchandise.
I have a question on my charges.
  Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance. You can reach CC Specialty Tools at [email protected] .
I need a copy of my receipt/invoice.
  Click the "My Account / Order Status" link at the top right hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).